Pubman / Pubfan – Delete account

Deutsche Version

This page applies to registered accounts in the Pubman and Pubfan apps of Pubware GmbH. You can request the deletion of your account directly in the app or — if you have no access to the app — by e-mail.

1. Delete your account in the app

Pubman

1. Tap the account button at the top right (person icon with your user name).
2. On the account page, choose “Delete account”.
3. Confirm with “Request account deletion”.

Pubfan

1. Open your account (account icon on the home screen, or Settings → Account).
2. On the “Account” page, choose “Delete account”.
3. Confirm with “Request account deletion”.

The option is only visible for signed-in accounts (not for anonymous use without sign-in).

Grace period and cancellation

After the request, the account remains active during a 7-day grace period, and the deletion request can be cancelled within this period — in both apps via “Cancel deletion request” on the same page.

2. Delete your account without the app

Send an e-mail from the e-mail address registered with your account to the Privacy Manager of Pubware GmbH:

michael@pubware.ch — subject “Kontolöschung Pubman/Pubfan”

Please state which app (Pubman or Pubfan) you use. You can also request a more extensive deletion the same way.

3. What is deleted and what is retained

• After the grace period has expired, we delete the Firebase authentication account and automatically pseudonymise or decouple data in live use.
• This automatic account deletion is not a complete anonymisation.
• Selected historical payment, accounting, support, investigation, receivables or fraud-check data may continue to be retained where this is required by law or for operational reasons.
• If you would like a more extensive deletion, please contact the Privacy Manager at michael@pubware.ch.

The applicable retention periods (e.g. transaction, billing and accounting data: 10 years from the end of the financial year under Art. 958f of the Swiss Code of Obligations) are listed in our privacy policy (German) under F. Datenaufbewahrung.

4. More information

All details on the processing of your data and your rights can be found in our privacy policy (German; in particular G. Benutzerrechte).

Pubware GmbH
Hohfurristrasse 74
8408 Winterthur
Switzerland
E-mail: michael@pubware.ch